Fort Lauderdale, FL · Engagements Worldwide

Enterprise IT, delivered with discipline.

We bridge the gap between IT and Operations — for small business and enterprise alike. White Glove Company Service architects and operates the technology infrastructure of ambitious organizations: healthcare practices, growth-stage companies, and the families and offices that demand the same standard of care.

Schedule a Consultation Review Capabilities

Most growing organizations do not falter because of strategy. They falter in the quiet, accumulating cost of running technology poorly — the identity controls that were never tightened, the device fleet no one inventoried, the policies written once and never enforced.

We exist to do that work, and to do it to the standard our clients' boards, auditors, and clinicians require. We engage with a small number of organizations at a time. Every relationship is designed for the long term.

— Tremain Mathis, Founder
Our Premise

“Bridging the gap between IT and Operations — for small business and enterprise alike.”

Tremain Mathis · Founder
Capabilities

A complete technology function, outsourced to specialists.

Six capability areas, delivered in coordination — not as a menu of services, but as one integrated practice.

— i —

Startup & New-Entity IT Architecture

We build a company's technology function from incorporation. Domain. Business email. Identity. Device deployment. Security baseline. Onboarding playbook. By launch, the organization is ready for clients, auditors, and investors.

— ii —

Apple Mobile Device Management & Apple Business Manager

Deep-level MDM administration across the full Apple estate. Zero-touch enrollment through Apple Business Manager. Configuration profiles, application deployment, supervision, and lifecycle controls — engineered for fleets that handle protected data.

— iii —

Microsoft Entra, Intune & Microsoft 365 Administration

The full Microsoft stack, administered to enterprise standards. Entra ID identity, Intune device management, Microsoft 365 tenant configuration, Windows Autopilot, and Defender across endpoint and Office 365.

— iv —

Identity & Access Governance

Single sign-on, multi-factor authentication, conditional access, role-based access control, privileged identity management, and quarterly access reviews. Joiners, movers, and leavers handled inside a documented workflow.

— v —

Policy, Procedure & SOP Development

Written governance designed to be used. Acceptable use, BYOD, incident response, vendor management, business continuity, and data retention — drafted in plain language, mapped to recognized frameworks, and maintained as the organization evolves.

— vi —

Stewardship & Ongoing Operations

Monitoring, patching, support, and proactive recommendation. Quarterly business reviews delivered to leadership. For private clients and family offices, the same standard is offered with the discretion expected of any trusted advisor.

The Approach

A four-phase engagement model.

Every relationship moves through the same disciplined sequence — from initial discovery to long-term stewardship.

— i —
Discovery
1 – 2 weeks

We document the current estate, interview leadership, and surface what is exposed, what is missing, and what is at risk. Findings are delivered as a written brief.

— ii —
Architecture
2 – 4 weeks

The future-state design is drawn — identity, devices, applications, controls, and the policies that bind them. Trade-offs are made explicit. Nothing is built until the design is approved.

— iii —
Implementation
4 – 12 weeks

The estate is built to the approved design. Devices are enrolled, identities migrated, controls deployed, policies adopted. Change is communicated to the organization throughout.

— iv —
Stewardship
Ongoing

Day-to-day operations, monitoring, support, and quarterly reviews with leadership. The estate is maintained to the standard at which it was built.

The Estate

Every device. Every tenant. Administered to specification.

The platforms and programs we configure, secure, and operate on behalf of our clients.

Apple Ecosystem

Mobile Device Management & Apple Business Manager

Full enrollment, configuration, and lifecycle administration across the Apple estate. Supervised, hardened, and audit-ready.

Mac Computing
  • MacBook Air
  • MacBook Pro
  • iMac
  • Mac mini
  • Mac Studio
  • Mac Pro
Mobile & Tablet
  • iPhone
  • iPad & iPad Air
  • iPad Pro
  • iPad mini
Wearable & Living Room
  • Apple Watch
  • Apple TV
  • Apple Vision Pro
  • HomePod & HomePod mini
Programs & Services
  • Apple Business Manager
  • Apple School Manager
  • Managed Apple IDs
  • Volume App & Book Purchases
  • DEP / Automated Enrollment
Microsoft Ecosystem

Intune, Entra ID & Microsoft 365

The Microsoft stack administered to enterprise standard. Tenants configured, identities secured, devices enrolled.

Identity & Tenant
  • Microsoft Entra ID (Azure AD)
  • Conditional Access
  • Multi-Factor Authentication
  • SSO & Enterprise Applications
  • Privileged Identity Management
Device Management
  • Microsoft Intune (MDM & MAM)
  • Windows Autopilot
  • Compliance & Configuration
  • Endpoint Analytics
Microsoft 365 Administration
  • Exchange Online
  • SharePoint & OneDrive
  • Microsoft Teams
  • Microsoft Purview
  • License & Group Management
Security
  • Microsoft Defender for Endpoint
  • Defender for Office 365
  • Information Protection (MIP)
  • Secure Score Hardening
Security & Compliance

Built around your business — and the auditors behind it.

Every engagement begins with two questions: how does the business actually operate, and which compliance regime does it answer to? The answers shape everything we build.

— i —

Policy, Procedure & SOP — Engineered to Pass Audit

We draft the governance documents your business needs and your auditors expect: acceptable use, BYOD, incident response, vendor management, business continuity, and data retention. The standard operating procedures that bind them are written in plain language, mapped to recognized frameworks, and reviewed on a regular cycle. The intent is simple — when the auditor arrives, the evidence is already in place.

  • Acceptable Use & BYOD policy
  • Incident Response & Breach Notification
  • Vendor Management & Business Associate documentation
  • Business Continuity & Disaster Recovery
  • Data Classification, Retention & Disposal
  • Joiner / Mover / Leaver SOPs
— ii —

Microsoft 365, Entra ID & Intune — The Security Stack, Administered

The Microsoft tooling that protects a modern organization is only as effective as the configuration behind it. We administer the full stack end-to-end: identities locked down, devices managed, and protected data kept where it belongs. No checkbox compliance — every control is configured to the standard your industry, your auditor, and your insurer will recognize.

  • Microsoft 365 tenant configuration & Secure Score hardening
  • Entra ID — Conditional Access, MFA, PIM, SSO, RBAC
  • Intune — MDM, MAM, compliance & configuration policies
  • Defender for Endpoint & Office 365
  • Microsoft Purview — Information Protection, DLP, audit
  • Windows Autopilot & managed device lifecycle
Standards & Frameworks

We position clients to satisfy the frameworks their industries demand.

A meaningful part of every engagement is preparing the organization for the audits, certifications, and reviews that will determine its future.

HIPAA — Health Insurance Portability and Accountability Act

For healthcare clients and any organization handling Protected Health Information. We design administrative, physical, and technical safeguards aligned to the HIPAA Security Rule, draft the required policies and procedures, document Business Associate relationships, and prepare evidence for audit.

HITRUST CSF — Common Security Framework

The healthcare industry standard for demonstrating sustained security maturity. We architect the controls, evidence, and governance required to pursue HITRUST certification — including the readiness assessment, control implementation, and the documentation reviewed during validated assessment.

NIST Cybersecurity Framework (CSF)

The widely-adopted federal framework for cybersecurity risk management. We use the CSF — Identify, Protect, Detect, Respond, Recover — as a common language with leadership, auditors, and downstream customers.

CIS Critical Security Controls

The Center for Internet Security's prioritized set of hardening practices, applied across endpoints, identity, and the cloud tenant. We implement to the level of control required by the client's risk profile and contractual obligations.

We help clients align to recognized frameworks; we do not claim certifications on the firm's own behalf except where independently audited. Specific framework engagements are scoped during Discovery.

Sectors Served

Organizations that cannot afford amateur work.

The industries we have built and operated technology for — each with its own regulatory weight, its own pace, its own definition of what "secure" really means.

Operating Principles

Three commitments that govern every engagement.

I.

Discipline

Repeatable procedure over heroic effort. Every change is documented. Every configuration is reviewable. We do not improvise on infrastructure.

II.

Discretion

The work we do touches identity, communications, and the most sensitive data an organization holds. Confidentiality is non-negotiable. We treat every relationship as if it were our only one.

III.

Documentation

What is undocumented does not exist. Every estate we operate is described in writing — for the next administrator, the next auditor, and the next leader who needs to understand it.

Leadership

A practice led, by design, by its founder.

TM
Tremain Mathis
Founder · Principal

Tremain Mathis founded White Glove Company Service in Fort Lauderdale to bring the standard of care he saw inside large healthcare and enterprise IT environments to the businesses, founders, and households that needed it most.

His work spans the disciplines that determine whether a modern organization runs well or runs at risk — Apple device management at depth, Microsoft tenant administration, identity and access governance, and the written policy that holds them together. He has built and operated the technology backbone for clients across telehealth, clinical operations, women's health, and enterprise customer experience.

He works with a deliberately small number of clients at a time, and he is personally involved in every engagement the firm accepts.

"Technology done well does not announce itself. It simply works — quietly, securely, and exactly as the business needs it to."

By Appointment

Schedule an introductory consultation.

A thirty-minute conversation to understand your organization, your current estate, and where we may be helpful. We accept a limited number of new engagements each quarter.

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Select a thirty-minute window that works for you. A confirmation is sent to your inbox immediately.

Open the Scheduling Calendar →
Availability Monday – Thursday · 10:00 AM – 5:00 PM ET
Friday · 9:00 AM – 3:30 PM ET
Duration Thirty minutes · By phone
Prefer email? tremain@whiteglovecompanyservice.com
Inquiries

Begin a conversation.

Provide a brief context of your organization and the work you have in mind. A member of the practice will respond, typically within one business day.

Engagement Inquiry

All fields confidential. Used only to prepare for our conversation.

By submitting, you authorize White Glove Company Service to contact you regarding this inquiry. You may also write to tremain@whiteglovecompanyservice.com directly.

Direct Contact

Telephone
(754) 422-9582
Correspondence
tremain@whiteglovecompanyservice.com
Office
1531 NW 13th Street
Fort Lauderdale, FL 33311
HOURS OF BUSINESS
Monday – Thursday · 10:00 AM – 5:00 PM ET
Friday · 9:00 AM – 3:30 PM ET
Saturday · By Appointment
Stewardship clients receive 24-hour response.
In Brief

White Glove Company Service is a Fort Lauderdale advisory firm building and operating the technology infrastructure of ambitious organizations — from incorporation through scale, and for the families and offices that demand the same standard of care.

We accept a limited number of engagements each quarter. Inquiries are reviewed personally by the founder.

Office
1531 NW 13th Street
Fort Lauderdale, FL 33311
Telephone
(754) 422-9582
Correspondence
tremain@whiteglovecompanyservice.com
Sectors Served
Healthcare · Enterprise · Family Office · Growth-Stage
Founder & Principal
Tremain Mathis